questions about assembly of xpert--HELP!

Legs4Days started this discussion · 2/8/2014

Ok, when I first put the xjoints in....should the slit in the xjoints be showing..or shud it be closed all the way? Also, when I put the bottom plate on, it isnt flush against the pole (maybe that's normal) but it is also pretty wiggly..like if i stand it up it almost wants to topple over..... the little middle part on the base plate also wiggles around...is that normal?

7 replies

Dancing Paws · 2/9/2014
base - that's normal. The base articulates for safety reasons. It can't be flush or it wouldn't be able to spin. joints - They never fully close. If you can slide them in the pole easily, they are fine.
Lyme Lyte · 2/9/2014
Legs, go to YOUTUBE and type in how to assemble X PERT pole. They have a great video on how to do it, step by step. That is how I learned. :)
Stephanie X Pole · 2/10/2014
Hi Legs4Days, Were you able to set up your pole? Please watch the X-Pert installation video here: http://youtu.be/m04WT3y5w7Q Please follow the video carefully, and as this will show you how to properly set up and install your pole. If you have any questions- please email us at [email protected].
Legs4Days · 2/10/2014
Yes I did watch it over and over lol....I just didn't realize you had to loosen the 3 hex screws in order for the adjuster cover to fall down! That was the advice I got and IT WORKED!
RobynPoleDancer · 2/11/2014
The hex screws and the adjuster cover are not physically linked. You definitely don't NEED to undo the screws to take the cover down. But sometimes undoing them and starting to loosen the pole can take the stress off the threads in the cover allowing it to undo.
Dancing Paws · 2/11/2014
I've never heard of needing to loosen those 3 to lower the adjuster cover. Did you get a 40mm? If so, maybe it is a quirk of the 40mm?
Legs4Days · 2/11/2014
I got the 45 and it worked! They ssid sometimes you have to do something a bit different just to fix the problem that may not be stated on the video. :)