StudioVeena.com Forums Discussions X Pole Us – no response to calls or email?

  • X Pole Us – no response to calls or email?

    Posted by Rose2011 on July 18, 2014 at 6:50 pm

    Anyone know what going on at X Pole? I have tried to call and emails but no response. I dont even see X Stage Lites on website anymore. Was hoping to order one. Anyone know anything?

    Rose2011 replied 9 years, 10 months ago 3 Members · 3 Replies
  • 3 Replies
  • Dancing Paws

    Member
    July 20, 2014 at 4:18 pm

    No idea why you can’t get ahold via phone, but I know they are slowly getting inventory now. They had a flood and had to start anew with inventory.

  • Stephanie X Pole

    Member
    July 21, 2014 at 11:27 am

    Hi Rose20111,

    The X-Pole US office is closed on the weekend.
    Please call us back during office hours, Mon-Fri 9-5 pm PST.
    You should be able to reach us by phone no problem- but keep in mind we have 2 people answering phones at a time so the lines do get busy.
    If our phone lines are busy you can always email info@xpoleus.com for a faster response.

    If an Item is not on the website it is because we are temporarily out of stock.

    Thank you!

  • Rose2011

    Member
    July 21, 2014 at 7:24 pm

    Thank u for the message. I have left 2 messages during business hours and sent 2 emails. But knowing that the reason the poles are not listed because out of stock I will wait until they are back and call. Thankn you again.

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