StudioVeena.com Forums Discussions Help!! Putting my pole back up

  • Help!! Putting my pole back up

    Posted by Polewalker916 on September 10, 2014 at 8:11 pm

    So I got to take my pole down for the first time and move it to it’s new space in our garage!!! It was simple to take down and it’s up again as well my question is the bottom portion I don’t think my cover adjuster cover went that high before although it is flush with where it screwed into. Is it normal down there? Maybe I never noticed it before? Help please!!

    Polewalker916 replied 10 years, 1 month ago 2 Members · 12 Replies
  • 12 Replies
  • Polewalker916

    Member
    September 10, 2014 at 8:15 pm

    Here’s another pic with what I’m talking about if I examined it wrong.

  • Polewalker916

    Member
    September 11, 2014 at 7:08 pm

    Maybe I should also mention it is an xpole xpert two years old and it’s new space has a ceiling that is two inches higher
    Thx!

  • Rachel Osborne

    Member
    September 11, 2014 at 7:30 pm

    Ok stop using pole (sorry)
    The xpole manual days if the black O ring is showing you’ve exceeded the safety length of 125mm/5 inches and must get extension piece.

  • Rachel Osborne

    Member
    September 11, 2014 at 7:31 pm

    Days should read ‘says’ sorry.

  • Rachel Osborne

    Member
    September 11, 2014 at 7:39 pm

    Sorry, posting in a rush…I’d also email xpole customer service the pics and story and ask their advice.

  • Polewalker916

    Member
    September 11, 2014 at 7:55 pm

    So basically I may need to switch to the next longer extension piece? I can’t find my manual thx tropicalpole

  • Rachel Osborne

    Member
    September 11, 2014 at 8:00 pm

    Yes you need extension piece 🙁 sorry
    Call or email xpole.

  • Rachel Osborne

    Member
    September 11, 2014 at 8:01 pm

    Do you have the extension already? If so
    🙂 🙂

  • Polewalker916

    Member
    September 11, 2014 at 10:15 pm

    Idk I thought the pole came with a few extension sizes. I have to search for my bag and see what other pieces are there my ceiling is only about 8 ft.

  • Rachel Osborne

    Member
    September 11, 2014 at 10:46 pm

    Yep you should have A pole, B pole and 2 extensions, then if ceiling under 8 feet 2 add the 125mm extension, if 8 feet 2.5 inches to 8 foot 7 inches the 250mm bit, if 8 foot 6 to 9 feet then both extensions and if over 9 feet, get the longer extension, which is 450mm I think, from memory, not sure. Over 11 feet you must have permanent mount, most places I know use mounts if over ten feet.

  • Polewalker916

    Member
    September 11, 2014 at 11:01 pm

    Thank u thank u 🙂 I have 125 on now and ceiling is 8’2″ so I’m going up to the 250mm and all should be well!!! Ahhhh can’t wait to pole in my new space!!!!

  • Polewalker916

    Member
    September 12, 2014 at 9:24 am

    Update:

    I switched the 125mm for the 250 mm extension and my problem is gone!! I was poling last night at midnight I was so excited. Thx tropicalpole for your help!!!!

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