Forum Replies Created

Page 7 of 49
  • Webmaster

    Administrator
    January 21, 2015 at 10:03 am in reply to: If you don’t have our lessons why?

    MishaKitty, have you tried turning the bitrate down? Our player uses the highest rate that your internet connection supports. You can turn it down by clicking the HD button, the 360p frame size will reduce your download rate by about 60%.

  • Webmaster

    Administrator
    January 20, 2015 at 12:14 pm in reply to: If you don’t have our lessons why?

    Brilliant Allyson 🙂

  • Webmaster

    Administrator
    January 20, 2015 at 11:36 am in reply to: If you don’t have our lessons why?

    The lessons start as soon as you purchase them or at the end of your current subscription period.

  • Webmaster

    Administrator
    December 24, 2014 at 10:32 am in reply to: Cant upl0ad vide0

    Is your O button physically broken or is it just not working. When keys stop working my first inclination is that you may have some type of infection on your computer. Key loggers will often inhibit the operation of random keys. This is important because key loggers can also indicate the existence of other infections on your machine which will often mess with the encoding on file uploads and break them.

  • Webmaster

    Administrator
    December 23, 2014 at 12:50 pm in reply to: Star Stand Alone – Help

    Platinum Stages is no longer manufacturing portable poles including the Star Standalone.

  • Webmaster

    Administrator
    December 13, 2014 at 9:09 am in reply to: Site features I’d really like…

    Lula, at the top of the site there is a tab that says Search if you are on a desktop computer and more if your on a mobile device. Click that tab and there is a search box. Most of the lessons are tagged with their AKAs so you can put that in and receive relevant search results.

  • Webmaster

    Administrator
    December 11, 2014 at 3:30 pm in reply to: Site features I’d really like…

    polekat – Generally the problem you are referring to comes from having privacy turned on in your browser (most common on phones). Effectively all links transferred in from outside the active browser windows will not be allowed access to your cookies (method by which you track a user session).

  • Webmaster

    Administrator
    December 11, 2014 at 10:27 am in reply to: Site features I’d really like…

    Thanks for the suggestions. We always appreciate ideas from the community.

  • Webmaster

    Administrator
    December 6, 2014 at 11:08 pm in reply to: SV Shop Reviews!

    Just approved it. Thanks Allyson!!!

  • Webmaster

    Administrator
    December 4, 2014 at 10:45 am in reply to: powder coating a pole?

    Most powder coaters will shoot several different finishes. They should have samples on hand of each one. Simply ask to feel some of their samples.

  • Webmaster

    Administrator
    October 14, 2014 at 5:24 pm in reply to: Facebook Is Against Positive Body Image

    My understanding is that the original response may have been handled by a robot, however review responses such as the one I included are supposed to be handled by humans.

  • Webmaster

    Administrator
    October 12, 2014 at 9:28 pm in reply to: best video editing software for Mac?

    For most people iMovie is by far the best video editing solution and you can get it from the App Store. Its easy and will anything the home video editor wants to do.

  • Webmaster

    Administrator
    October 3, 2014 at 9:52 pm in reply to: Happy birthday Webmaster!

    Thanks so much everyone. Veena made this a very great birthday.

  • Webmaster

    Administrator
    October 2, 2014 at 9:20 pm in reply to: I can’t view anyone’s videos.

    You may want to try running a virus scan. Something on your computer or network is modifying something on your side in order to get this error.

  • Webmaster

    Administrator
    October 2, 2014 at 7:30 pm in reply to: I can’t view anyone’s videos.

    Whitney, I sent you an email but perhaps it got lost in the ether somewhere. Here is what I wrote in my email I’ll include it here in case it helps anyone else.

    Generally this means that you have something modifying base URLs. There are two things that can cause this:

    1) A faulty plugin or browser extension – Plugins and browser extensions that are improperly built often truncate your URLs causing this error.

    2) Viruses or malware will also cause this problem by truncating URLs.

    There are two things you can try:

    1) Turn off all plugins/extensions in your browser.

    2) Download a new browser and give that a try.

  • Webmaster

    Administrator
    October 2, 2014 at 5:06 pm in reply to: studios using stock photos

    Coming from a marketing background I can say that this is one of the questions you always face when starting a new project.

    The stock photography question is usually centered around budget, time and the message you are trying to portray. If you are trying to sell someone on the convenience of a new website and so you want to show someone using a computer on a bed, stock photography is usually adequate and the least expensive and most time efficient way to get the image. When you consider a dentists office, generally you just want to show someone who is happy and who has white teeth so certainly stock photography is great there.

    For something like a studio I think there are several considerations:

    Do you want to show someone healthy and happy enjoying their new body? Stock photography is great for that.

    Do you want to show someone teaching a class? Its probably best to use and actual photo of one of your teachers in your studio so there is not possible misrepresentation.

    On StudioVeena.Com we use very little stock photography. Definitely nothing pole related. Even the pole dancer sillouhette that you see next to our logo is of Veena. Occasionally I use stock photography for the background on a sale but overall I like the idea of original artwork and original photography. That however is mostly a personal preference, I think it feels more authentic.

  • Webmaster

    Administrator
    September 25, 2014 at 4:43 pm in reply to: Is studio veena backed by X-Pole?

    This is a blatant lie that Platinum Stages has been spreading for years. The community’s opinions or thoughts have zero bearing on the truth. That truth is that no pole company backs or supports us in any way. Even our margins on the StudioVeena Pole made by LIL MYNX are crazy thin and account for an inconsequential part of our revenue.


    As a website that serves the entirety of the pole community, our interest is in diversity of product. We actually feel that the lack of diversity is a major weakness in the pole community, and would love to see more quality companies step into the arena. StudioVeena.Com benefits only from the growth of the pole world which would be much better served by more pole companies, more pole clothing companies, more studios and more pole businesses in general.

    You’ll notice that there is nowhere that Veena speaks poorly of Platinum Stages. Even the stage pole comparison, that Platinum Stages insisted on, is done from a completely objective standpoint.

    We are tired of being beaten up by a company that we have very specifically not said anything negative about. We both grew up in the American Midwest where the saying goes “if you can’t say anything good don’t say anything at all”.

  • Webmaster

    Administrator
    September 24, 2014 at 6:56 pm in reply to: The perfect forearm massager…

    No one mentions husbands as perfect forearm massagers. {Pouts in corner}

  • Webmaster

    Administrator
    September 19, 2014 at 7:12 pm in reply to: Aerial Silks for the pole

    Polesilks, please leave the advertising rhetoric at home. You are welcome to suggest your product and state its value proposition but this is a bit excessive and not in the spirit of the StudioVeena.Com discussions. If you have any questions as to what is appropriate please feel free to look at the lilmynx or mighty grip responses throughout the site.

  • Webmaster

    Administrator
    September 19, 2014 at 10:55 am in reply to: Poles

    Here are some videos regarding the StudioVeena pole https://www.studioveena.com/shopping

  • A credit card number is distinctly different than the credit card account. Think of the card number as an alias for the account. The card number is a valid way to credit your account (put money into the account) indefinitely, but becomes closed to debits (withdrawing money from the account) when the card is cancelled or expires.

    In short they will still be able to refund the money to the account. They simply would not be able to draw anything further from the account.

  • Sorry to hear your going through this CrazyKosters, thats totally unprofessional.

  • I would like to make a more general statement regarding customer service in emerging industries such as pole dance.

    At StudioVeena.Com we make ourselves available at any time of day. With the exception of a few hours when we are sleeping I respond to concerns over technical and billing issues as quickly as possible, usually within minutes. Veena responds to questions about her lessons in much the same way. We do this on weekdays, weekends and holidays. Our members our our living and we try and treat you all with the respect and care that entails.

    Why do we see so many issues like this that are so easily avoided. Phat Buddha could have avoided this issue entirely by using a Square or PayPal Here device. If they didn’t do that they could still delight their customers by responding immediately to customer concerns even on weekends.

    If any of you are thinking about starting a business, please, please, please account for your customers. Your customers are your business and treating them like just another $40 will kill your business quicker than anything else you can do.

  • Webmaster

    Administrator
    September 6, 2014 at 6:43 pm in reply to: What’s that little star?

    There is an email now that lets people know their subscription has expired. Hmmm… Purple stars, I like that.

  • Webmaster

    Administrator
    September 6, 2014 at 12:31 pm in reply to: What’s that little star?

    Click the star and find out 🙂

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