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X pole help!!
Hello! I just joined this site because I really need help figuring out my xpole and this seems to be the only place to get answers after searching google extensively.
I recently got an xpert xpole, after assembling it I tried raising it up (my ceilings are 8 feet and 11 inches) and it wont raise? The bottom part will raise and twist the full five inches but the actual top dome and pole are not raising.
I emailed xpole but have not received a response.
I cant figure out if I did something wrong or how to fix this issue? help?
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1 Reply
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after having lowered the bottom part again, now it wont move at all…..
I read a lot about threads and them being broken or damaged but I can’t seem to find any pictures to understand what exactly that looks like….
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