Hi guys! I have an x-pole pro and I’ve had it since February. Recently, I’ve been doing more flow type moves that require sliding your hands down the pole. I got cut twice from my pole doing low flow moves and only then I realized that there is a sharp ridge on one of the edges of the pole.

Prior to this i was using my pole 1-2x a week max and never had any concerns. I wipe it with alcohol. I either never noticed it because I was always in the air on spin and never doing fast drops and what not or something changed in two months which I can’t identify what would cause this.

Sent an email to xpole but if they say I’m at fault for this and can’t afford the a pole replacement, any ideas on what i can do/cover this with? Is there anything you think that may caused this in the span of two months. Like I said I’ve used it a handful times, use 99% isopropyl alcohol as the website recommended, use dri grip, and wore heels once on it. Thank you!

It looks like a flaw in the chrome. I don't see how they could say it's your fault.

I have a sharp piece on my newest xpole in the hole for the joint and I get scratched up from it! I also didn't notice right away. I try to avoid it for now but I'll probably put some tape over it. My pole is brass.

Contacting xpole is your best option. Hopefully they'll replace that piece.

I was thinking the tape too while waiting for them to respond. Were you going to use a specific tape or scotch tape? Want to make sure Im not putting something on abrasive

Gaffers tape! Won't ruin the pole, comes off easily but stays well too.

Thank you so much!