Can't get my X-pole up

Vendetta 

I cannot get my X-pole up to save my life. Without the extender, the pole overextends. With the extender, it hits the ceiling and I can't get it straight. I gave up after not being able to get the top piece that connects to the dome off of my pole. I tried calling X-pole, but they're closed right now. Any advice?
Like Aug 30, 2022

Blaqkxmassacre 

I had the same problem. If you go to technical support on the xpole site they have a height chart. It sounds like youre only going to be able to use the a and b pole and the 125mm ext and the little connect to the base. I had to read the instructions at least 5 times before i understood. Also, you have to unscrew the screws at the bottom near the static/nonstatic part (if you have that) two turns and then spin the pole in static to use the extension. Make sure you read the full instruction part.
Like Sep 6, 2022