This is their "7-leaf" guarantee. They are one of few summplement companies that tests according to cGMP standards, which is what the pharmaceutical industry follows.
1. Lowest Possible Prices
We're serious about extending you the lowest possible prices for all the supplements we offer, and we're willing to put our money where our mouth is with our powerful http://www.swansonvitamins.com/helpdesk/guarantees.html. We'll match the price of a product if you find it lower than ours at qualifying merchant.
2. Purity & Potency
Since 2001 Swanson Health Products has voluntarily participated in independent third-party Good Manufacturing Practices (GMP) audits, long before the FDA released their final regulations for the dietary supplement industry. Ingredients are tested at various stages throughout the production process to verify purity and potency, and finished products are tested for potency and stability by independent third-party laboratories to ensure that each supplement contains exactly what is stated on the label.
3. 100% Money-Back Guarantee
Our guarantees are the best in the marketplace, bar none. We offer a http://www.swansonvitamins.com/helpdesk/guarantees.html with a generous timeframe for trying a product. If a customer is not satisfied with it for any reason, we'll refund the total cost when returned within one year from the purchase date, including return shipping and handling on domestic orders! Under our , we offer a low, flat rate of just $4.99 for standard shipping within the 48 contiguous United States—on any size order!
4. Security & Privacy
With an increasing threat of identity theft, we realize that security is of prime importance to you. Be assured that your safety is protected with state-of-the-art Secure Socket Layer (SSL) technology that encrypts sensitive information on both your browser and our server and is assured by Entrust. You’ll know that the checkout process is secure when you see the closed yellow padlock at the bottom of your screen, or you see an “s” following the normal “http” designation in the URL address bar.
5. Customer Service
We’re frequently praised for our outstanding customer service, so naturally we’re very proud of this facet of our company. Phone, email and live chat representatives have been trained to efficiently handle your concerns with a high degree of product expertise and professionalism. Customer Care agents can be reached seven days a week at 1-800-437-4148, by email at mailto:[email protected], or accessed through live chat on our website.
6. Innovative New Products
Our Product Development department stays keenly aware of supplement research and emerging trends, often leading the way to formulate products for the general public under our Swanson label brands before they’re available from other well-known vendors. Swanson “firsts” include C-120X for carbohydrate control and Tart Cherry Extract for joint mobility.
7. Education
To assist you with the substantial, and oftentimes daunting, task of selecting the right products for your health concern, Swanson Health Products continually provides in-depth articles, expert information, supplement facts, email newsletters and many other learning tools both in our catalog and on our website.