Cassandra pole started this discussion ·
So I have an Xpert Xpole. And when it's up there are times when I'll hear a slight pop coming from the upper doam area. It's 100% level and is not moving. I'm worried I'll hurt the pole. Is this pop normal. It's not very loud but I can hear it.
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Hm. I do not know. Are you sure it's the dome? Iys not the pole clicking because it's not lines up on static? I don't know! Maybe you're overtightened? Or not tight enough? Maybe if you snap a pic of your pole people can see if things look good, if the adjuster cover looks right (no threads showing)... If things look good and lined up. Hm. Sorry I can't be more helpful.
I just want to add that I got 2 new devices. A new phone and a new laptop and I feel like I can't type on either of them!!!!!! I'm sorry for the mistakes. It's fustrating for me too. I hope I get used to everything soon :)
It's ok. I can't type more than half the time with out typos and I'm an English tutor. ;-) I'll post pics tomorrow when I try setting it up again.
Hi Cassandra, Please email [email protected] with photos or videos so we can take a look and help! You can also call us when you are in front of the pole for tech support. Thanks!
