ploe unstable

mamacita86 started this discussion · 8/26/2009

hello all, my new x pole came in today and upon trying to install it it keeps sliding. its on carpet 1st of all 2nd my house is anything but square. 3rd the adjuster rod is extended over 125mm, but with the 125 n 250mm extensions included its to tall but the 125 is to short am i going to need to by a special extension my ceiling is 8'6'' that should feet the standard size of the pole. maybe I'm not understanding something here. 🤔

7 replies

Jazzy · 8/26/2009
I don't have an X-pole but maybe you should post a video or a picture of your situation. That would probably enable people to help you better with suggestions.
stardust · 8/26/2009
You may try reading this thread posted currently, probably this helps/gives you some idea? https://www.studioveena.com/forum/viewtopic.php?f=13&t=1518
mamacita86 · 8/26/2009
^^^Mine isn't a permanent pole but i put weights on the base to help it sink into the carpet more and that didn't help it from moving... I'm thinking its cause my ceiling is textured. maybe if i use a piece of plywood at the top to give it a flat surface it will help it a bit. also going to call the company.
Veena · 8/26/2009
I'm confused 🤔 X pole will fit up to a 9ft ceiling. Check to make sure your using the proper extensions, I don't think you would need to use both for a 8ft 6inch ceiling. You don't need plywood, just try using the longest extension not both. 🌸
mamacita86 · 8/26/2009
The longest extension is too long by itself for my ceiling yet with the shortest one I have to unscrew the expander to little over 5 inches which is more then 125mm but less then 150mm. My ceiling is a wavy texture and the other ceiling is smashed down popcorn texture I don't know the exact term for it also my carpet has very thin padding? I'm afraid of over tightening the pole. I tighten it until I could no longer turn the bolt then had my so tighten it 3 more times but it still slides about 2 inches. I'm making a video right now of all the steps I take and what my ceiling looks like.
mamacita86 · 8/28/2009
thanks to the help of customer support i fixed my pole and have been playing on it last night, apparently my ceiling in the living room is unlevel so I moved to my bedroom and perfect-o. I can't be happier! 😀
violet · 8/28/2009
Glad you got it worked out 🙂