New Problem with X-pole

Hi Folks... I hear all the time about X-poles tubes being locked and all the precautions we can take to prevent that, but I've never heard of the base locking to the bering flange thingy (the static/spin adjuster that connects to the bottom tube). Have any of you had this problem before and did you remedy it? I cannot seem to find a solution. My pole is still fully usable on both static and spin modes, but just more difficult to transport now than it used to be. All advice and related experience is appreciated.