Fake X-Pole Pole information.

First X-Pole would like to thank all the potential purchasers of X-Poles and those already with X-Poles for their diligence is advising us of copy product.

Fake/copy X-Poles are a problem and X-Pole are currently fighting 6 legal cases against fake importers in Europe, USA, New Zealand and Australia. We have won every case we have fought already but fake X-Poles are still being imported. We need to stop people purchasing as these poles are dangerous.

Basically if you are offered a ‘New’ X-Pole which is the old style (top loading – i.e. top adjuster) it is fake.

X-Pole no longer sell the old style top loading pole and have not for 2 years.

New X-Poles, except one of the Sport versions, Do Not have colour boxes.

And if it’s cheaper than normal – again it’s not an X-Pole.

Other pointers to spotting fakes are;

The Old X-Pole, top loading style, Black Colour box had the Vertical Leisure Name on it – it if does not have this it is a fake.

New X-Poles no longer have a DVD and definitely not one with X-Pole on it. Only the X-Stages have a DVD.

X-Poles never had 2x wrenches/spanners  – only ever one and that was properly cast wrench/spanner with X-Pole on the shaft.

Real X-Poles have serial numbers. It is production specific.

Don’t tell the seller why but ask to see a photo of the underside of the Upper dome. If it has a white label with a code – it should be an X-Pole. No white label with a code is a fake. If there is a code we can tell if it’s an original X-Pole advise your local office and they will advise if it’s a fake.

X-Pole Domes are always Metal, Never plastic. Fake plastic domes crack!

X-Poles have an internal bearing tube with 3x bearings. Fakes have either 1 or 2 only. You can only see 2x bearings in Hollywood in CT’s link. Also X-Pole bearings have metal seals – not plastic.

3 bearings are a key part to X-Poles stability – two is not enough and the fakes do not spin properly.

The upper dome is the key  – X-Pole has a specific manufacturing method so get photos of the bottom and send it to X-Pole and we can confirm if it is genuine ‘old’ version.

Other points;

X-Poles adjuster locking nut was never Black – always Chrome.

X-Poles adjuster rod was never Black – always metal/dull silver coloured.

So at the end of the day if its ‘New’, Top Loading, has a colour box it’s a fake.

Please leave Bad feedback on all fake sellers. Please pass this on to all your friends who may be considering purchasing an X-Pole.

Finally please call your local X-Pole office if you are in any doubt. We will do everything we can to help.

Best Regards

X-Pole Tech Support