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Why I will never buy an X-Pole
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Well if the guy who is the tech from Xpole cannot install the pole without it breaking, you guys must be amazing technitions. I also think its odd most of this thread seeminly is deleted except for all the nonsense defending x-pole.
Yes they have wonderful brown nosing, butt kissing customer service, but they also dont know ANYTHING bout the product they are selling, to the point of not including all the parts you need, to yelling at people and telling them they are wrong, to charging people again and again for defective parts. I think that is awesome. I think its also awesome the sponsor a great amount of people on this forum and thier studios to pretend that they are great, and its even more awesome that the pics on x-poles main page are of PLATINUM STAGES POLES as most of those pics are from Bespun in Hollywood that had special poles made by PS, and then also had them reinforced so they can hold a bunch of girls.
PS is honest about the limitations of their products. They will tell it how it is, which many people dont seem to like. Yeah they need to work on their customer service, however, they are not trying to mislead anyone. I have no experience with the multi piece poles they sell, but I will say the one piece permanant poles are really nice, and of really good quality.
X-poles are made of led with questionable finishes. This is scary. They dont even know what the metal content is in their poles! Yes I know this as I ASKED CJ when we were standing in front of him. He acted like metal content didnt matter. It does.
All I know is if I had a kid, I would not want that thing in my house, and if you do have a kid and you let them play on the pole, you should have them checked out for lead, as well as yourselves. I am not making any money off posting this, I do not benefit in ANY way as I do not, and probably will never compete.
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IDK, I never had a tech from X-pole come help me, I don't compete and I don't have a studio and I get no endorcements. I still love my xpert pole, it's been stable and no problems at all. I leave mine up for long period of time.. no problem. I don't have issues you're describing about buckling sharp points or anything else, and they're customer service has been fantastic.
Honestly I think the UK division offers better assistance than the US division does as I've dealt with both, but I wouldn't say the US division is bad either.
I feel for you with your problems, but I think it's wrong for you to elude t all the polers out there who are saying they like their product is being bought off by the company. To me that's just being childish IMHO
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Liz, you are getting your threads mixed up. This is not the one with all of the allergy info that got rather heated. You continue to rant about lead in X Poles and now you are stating that they are made of lead. I find this all rather amusing especially since up to last week your profile picture was you in an X Pole tank on an X Pole. We all understand that you had problems with X Pole but the way that you are presenting yourself makes it really hard for anyone to take you seriously. If you had stated your problems in a constructive way instead of attacking everyone who has disagreed with you maybe your message would have gotten through. PS has been around a long time. They may have changed their image or their customer support in the last 2 years. I do like their one piece poles especially how easy it is to change from spin to static. I have had numerous issues with their poles that took way too many phone calls and way too long for them to resolve. Customer Service in my mind is what makes or breaks a company and unfortunately PS is notorious for having poor customer service when something goes wrong with their poles. It is also quite laughable that they sell a stage pole with it clearly written in the instructions that you should not use it with both feet off the ground. The original Star Stand Alone was just plain poor design.
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And now I have egg on my face, it was not you who had the picture but LizzyLiz.
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Actually I was the one with the Xpole tank top picture. Dont confuse us. We are different people.
Unfortunately i was too busy trying to get poles in my studio that would be safe, that i didnt have time to remove a 1 year old picture.
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the original x pole was much better…. im glad i still have one…whats the idea of the joints… its very a lot more trouble…for nothing
it should cost more to produce also…
yes the original x pole was hard to take appart, but they should just had included the tool to dismount it with the pole
i was a studio owner and god i had many problem with the poles…
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….so you mean that now there is new joints…. GREATTTTT
can we send them the old ones that are unsafe and get the other ones then…
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Just throwing my two cents in: If you are looking for a PERMANENT mounted pole please consider PoleDanzer. Small company out of California who will make a fabulous spin/static perm pole for studio use. Down size is that it only comes in a 50mm. I have had one in my home studio for over 3 years and Fawnia had 17 of them installed in her Las Vegas studio. I don't care for their removables, but I won't use another perm pole.
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My personal experience with X Pole has been awful. I got rid of it quick and got PS. I have had both multiple piece and single piece, both with static/spin, and both removable. Both have been awesome. I have no complaints with the poles. I haven’t had any experience with their customer service.
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Wow, all of this talk makes me very glad I bought my X-Pole long before they changed the design of the joints. Never had a problem with it. 🙂
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I bought 2 X Poles, one in 2009 and another one in 2011. The first one got stuck IMMEDIATELY after I set it up for the first time so I had to leave it at a friend's place in Wales as I could not bring it over to England. Bought the new Xpert X pole with the X Joints and it turned out to be worse than the first one I bought. The X Joints won't tighten and they do not stay in place at all. The pole is very shaky and feels unsafe even for beginners spin moves.
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I've had nothing but trouble with my Xpole too 🙁 The older model is MUCH better in my opinion.
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I had so many issues with my x pole. Mine was a 50mm TG. From what I've seen on here, many girls have problems with the 50mm's; not as many issues with the 45's. Just my observations though.
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I have a 50mm Xpole (spin and static), and have never had any trouble with it:)
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I have a 50mm Xpole (spin and static), and have never had any trouble with it:)
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I have an X-Pole Chrome 50mm xpert and haven't had a single issue with it. But everyone has a brand(s) they either love or hate.
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The major issues I had didn't crop up until 6 to 9 months after I got my pole. I hope I am a rare case.
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nice to kno now that i jus spent 1000 bucks on an x stage, CRAPPPPP lol i swear it seems more stable than the PS stage… guess i will find out for myself, hope it doesnt snap in half or somethn, now im worried….
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@Rixi – You have no worries. The X-Stage is a tremendous product as are X-Pole's removable poles. Veena has two X-Stages and has not had an issue with either one. They do not snap in half and our experience is that they are the most stable stage pole available.
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does she hav the x stage lite webmaster?
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@Rixi – Yes she has the X-Stage Lite and a normal X-Stage and loves them both.
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ok that makes me feel better, the multi piece poles just worry me a little more period and this post didnt help lol but im sure it will b great i hav heard lots of goods abt the stages. thanks!
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***x stages***
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Rixi, don’t worry! I’ve had my x stage lite since last fall and I still love it!
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great to kno akride! thnx for the respone! 🙂
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