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  Xpole Xpert 45mm, does the dome have to fit snug to the to top adaptor?

  Posted by Lindz1980 on October 24, 2015 at 3:29 pm

  Hi ladies, thinking you might be able to give me the answer to this since xpole not open til Monday! I am trying to put up this pole – in the instructional video it show the connector that slots into the dome fitting quite close – however on mine it only goes in about half way and then stops – you can see a smaller ring that is stopping it when you have a look into the hole in the dome. Does this matter? I am guessing probably yes?! Thanks 🙂

  Lindz1980 replied 9 years, 7 months ago 4 Members · 5 Replies
• 5 Replies

• 

  Rome

  Member

  October 24, 2015 at 5:23 pm

  Could you possibly provide a picture of your pole? For my pole, the adaptor slides all the way in, I believe. I can also provide a picture if you want a reference.

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  quancutie23

  Member

  October 24, 2015 at 5:26 pm

  Yes. always ask x pole about yur questions
  But i believe you got some pieces backwards. That happen to me recently i didnt have the pole set up correctly xpole walked me through it

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  wickidgrrl

  Member

  October 24, 2015 at 10:44 pm

  I had the same thing happen! Turns out I didn’t have the smallest x-joint(180mm) and had to order it, because I bought my 45mm Xpert from someone. My ceiling is about 8ft 2in, so all I needed was the one x joint for it to fit snug against the ceiling. Once I received the part, the dome slid all the down and I put it up! Look to see if you might have mixed up the x joints. If you only need one x joint, make sure it is the smallest one, with the arrow on the shaft. Hope this helps 🙂

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  Lindz1980

  Member

  October 25, 2015 at 3:48 am

  Thanks ladies….have tried to add pic – it’s just the top adaptor that joins pole to dome that seems to be the prob (I think….no experience of putting poles up!)

  
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  Lindz1980

  Member

  October 26, 2015 at 4:34 am

  Xpole sending a replacement ☺

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