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  Question on Xpert Xpole

  Posted by Cassandra pole on October 11, 2014 at 3:03 am

  So I have an Xpert Xpole. And when it’s up there are times when I’ll hear a slight pop coming from the upper doam area. It’s 100% level and is not moving. I’m worried I’ll hurt the pole. Is this pop normal. It’s not very loud but I can hear it.

  Stephanie X Pole replied 10 years, 10 months ago 3 Members · 4 Replies
• 4 Replies

• 

  AllysonKendal

  Member

  October 11, 2014 at 7:07 am

  Hm. I do not know. Are you sure it’s the dome? Iys not the pole clicking because it’s not lines up on static? I don’t know! Maybe you’re overtightened? Or not tight enough?

  Maybe if you snap a pic of your pole people can see if things look good, if the adjuster cover looks right (no threads showing)… If things look good and lined up.

  Hm. Sorry I can’t be more helpful.

• 

  AllysonKendal

  Member

  October 11, 2014 at 7:19 am

  I just want to add that I got 2 new devices. A new phone and a new laptop and I feel like I can’t type on either of them!!!!!!

  I’m sorry for the mistakes. It’s fustrating for me too. I hope I get used to everything soon 🙂

• 

  Cassandra pole

  Member

  October 11, 2014 at 7:22 am

  It’s ok. I can’t type more than half the time with out typos and I’m an English tutor. 😉 I’ll post pics tomorrow when I try setting it up again.

• 

  Stephanie X Pole

  Member

  October 16, 2014 at 5:56 pm

  Hi Cassandra,
  Please email info@xpoleus.com with photos or videos so we can take a look and help! You can also call us when you are in front of the pole for tech support. Thanks!

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