Tash22
Forum Replies Created
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Just phoned them, apparently it’s supposed to just slide right off and there’s a groove worn into the base somehow and that’s why it seemed to just lock at a certain point. I got it now anyway; the secret is to aggressively shake it until it just slides right off 🙂 thank you!
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I had given up, but I’ll have another go at it when I get home – thanks for your help!